Entry Level Customer Service Representative Community, Social Services & Nonprofit - Quincy, MA at Geebo

Entry Level Customer Service Representative

Greenlining Management, Inc.
Greenlining Management, Inc.
Quincy, MA Quincy, MA Full-time Full-time $18 - $25 an hour $18 - $25 an hour 22 hours ago 22 hours ago 22 hours ago We are actively hiring to fill a full time, in-office Customer Service Representative position based in our Braintree office location.
We are a force in the consulting industry and proudly work with some of the most influential and innovative brands in the Northeast.
Due to extreme client demand and growth projections over the next year, we're building a steadfast Customer Service team that will drive new customer acquisition, provide customer service and account support, and become the gold standard for creating noteworthy customer and brand experiences.
As the Customer Service Representative, you will be responsible for representing our company and client in a professional, competent, and compliant manner.
Your main objective will be capitalizing on the sales of products and services, driving the client's footprint in a designated market, and reinforcing the relationship between client and customer through consultative, personalized customer service and sales techniques.
This position is designed for a candidate who is seeking a highly visible role in an organization, is interested in managing the entire customer service and sales cycle, and is seeking upward mobility in their next opportunity.
Customer Service Representative Core
Responsibilities:
Meet with prospective customers directly to review their account information, deliver product/service recommendations, determine eligibility for upgrades, and close sales Create exceptional customer experiences by actively listening and addressing the customer's needs, wants, and concerns Build and maintain long-lasting relationships with prospective customers within an assigned territory to increase return business and create a referral pipeline Meets weekly targets for outreach, leads, and closed prospects Move prospects through the sales pipeline quickly and efficiently Maintain a working knowledge of all products, services, promotions, and updates Accurately record all customer information strictly adhering to all of the company's compliance and privacy guidelines Participate in daily and weekly business development and sales topics to continue to enhance product knowledge, advance skillsets, and brainstorm new ways to increase outreach methods and closing ratios Customer Service Representative
Qualifications:
At least 1-2 years of sales experience or experience in a client/customer-facing setting Exceptional interpersonal, communication, and presentation skills Unmatched work ethic, whether in a team setting or working independently People-oriented demeanor with prior experience in a leadership or supervisory type position Passion for working in an entrepreneurial start-up culture ready to help grow a team Job Type:
Full-time Pay:
$18.
00 - $25.
00 per hour
Benefits:
On-the-job training Professional development assistance Referral program Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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