Senior Dental Program Manager

Company Name:
Commonwealth of Massachusetts
Senior Dental Program ManagerAdministrator V
Agency Name:
Executive Office of Health and Human Services
Official Title:
Administrator V
Functional Title:
Senior Dental Program Manager
Occupational Group:
Not Used
Position Type:
Non-Civil Service
Full-Time or Part-Time:
Salary Range:
$38,067.12 to $95,503.40 Annually
Bargaining Unit:
Number Of Vacancies:
Facility Location:
100 Hancock Street, Quincy, MA 02171
Application Deadline:
Apply Online:
Posting ID:
This position is funded from the Commonwealth''s annual operating budget.Duties:
- Direct the MassHealth dental program-s policies, objectives and initiatives.
- Ensure vendor compliance with all contract requirements and calculate payments.
- Analyze vendor reports; track program and budgetary outcomes.
- Prepare status and compliance reports for senior and executive staff.
- Negotiate and write contract amendments; review and approve contract deliverables.
- Implement client corrective action plans.
- Help facilitate and implement vendor training.
- Address advocate and stakeholder concerns and issues.
- Increase public awareness of dental services at the community level.
- Monitor the dental program-s annual budget, expenditures, and service utilization.
- Recommend changes to improve quality and increase cost effectiveness.
- Ensure coordination among the various units, operations, and systems.
- Ensure revisions to program policies are drafted, published and mailed to providers in a timely fashion.
- Work with Center for Health Information Analysis (CHIA) and Policy staff to ensure that appropriate methodologies and rates are established for MassHealth dental services and that changes are communicated appropriately.
- Oversee program audits and provider review board actions.
- Provide policy guidance and interpretation of regulations.
Applicants must have at least (A) five years of full-time, or equivalent part-time, professional, administrative, supervisory or managerial experience in business administration, business management, or public administration and (B) of which at least four years must have been in a supervisory or managerial capacity, or (C) any equivalent combination of the required experience and the substitutions below.
I. A Master''s or higher degree with a major in business administration, management, public administration, industrial engineering, industrial psychology, or hospital administration may be substituted for a maximum of one year of the required (A) experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Preferred Qualifications:
- Bachelor-s or Master-s degree.
- Proven ability to lead, motivate, and direct the work of others.
- Excellent public speaking and written communication skills.
- Excellent interpersonal skills.
- Strong contract management and negotiation skills.
- Strong quantitative, data-analysis, and financial management skills.
- An understanding of information systems and billing practices.
- Experience managing large, complex programs.
- Strong problem solving and process improvement skills.
- Proven ability to meet deadlines and function under time constraints.
- Direct experience with Medicaid programs, preferably MassHealth.
- General knowledge of state procurement rules and regulations.
- PC skills
- Ability to prioritize and organize multiple tasks and conflicting projects.
- Experience in policy and program development and analysis.
- Working knowledge of dental industry and terminology and procedures.
- General knowledge of federal and state Medicaid laws and regulations.
- General knowledge of the dental community.
- General knowledge of HIPAA requirements.
The Senior Dental Program Manager will monitor, manage, and evaluate the performance of the dental Third Party Administrator (TPA) and manage the dental program benefit for MassHealth members. Develop policy and budgetary analysis and ensure vendor compliance with purchasing specifications; supervise two dental Benefit Services Managers and coordinate activities and policy decisions with the MassHealth Dental Director.
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please
and click on "Information for Job Applicants."
How To Apply:
Please mail two (2) copies of cover letter and resume to:
Mitzi Carrasquillo
Children, Youth and Families
Employment and Staffing Unit
600 Washington Street
Boston, MA 02111
Cover letter and resume may also be sent via facsimile to Fax . Please Note: If materials are faxed, only one copy of application materials should be forwarded.
Please reference the Posting ID J41681 on all correspondence. Resume and cover letter must reference the Posting ID number. Materials submitted must be post marked by the posting deadline date in order to be considered.
Please submit a separate resume and cover letter if applying for multiple positions.
Customer Service Line , option # 2.
Agency Web Address:
Mr. Quoc M. Tran
An Equal Opportunity/Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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